Polityka wysyłki
SHIPPING POLICY
Last updated: 04.10.2026
At YA.VYHODZHU, we carefully prepare every order and aim to make the delivery process as smooth as possible.
1. Processing Time
Orders are processed after payment has been successfully received. Orders are usually prepared for shipment within 3-7 business days. During sales, promotions, holidays or periods of high demand, processing may take longer. If there is a significant delay, we will inform you using the contact details provided with your order. Please note that the processing time is separate from the delivery time.
2. Delivery Methods
We offer delivery to selected countries within Poland and the European Union. Available delivery methods, destinations, estimated delivery times and shipping costs are displayed during checkout before you complete your purchase. Depending on the destination, available delivery options may include courier delivery, parcel lockers or other local delivery services.
3. Estimated Delivery Times
Estimated delivery times depend on the destination and the selected delivery method. Poland: approximately 1-7 business days European Union: approximately 1-10 business days Delivery times are estimates and are not guaranteed unless otherwise stated. The delivery time may be extended due to circumstances outside our reasonable control, including carrier delays, customs procedures, severe weather or other unforeseen events.
4. Shipping Costs
Shipping costs are calculated according to the delivery destination and selected delivery method. The exact shipping cost will be displayed at checkout before the order is confirmed. From time to time, we may offer free shipping promotions subject to the conditions specified for each promotion.
5. Order Tracking
Once your order has been shipped, you may receive a shipping confirmation containing tracking information, where tracking is available for the selected delivery method. Please use the tracking information to monitor the status of your shipment.
6. Incorrect Delivery Information
The customer is responsible for providing a complete and correct delivery address, including the recipient’s name, street, house/apartment number, postal code and city. If an order cannot be delivered because incorrect or incomplete information was provided by the customer, additional delivery costs may apply. Please contact us as soon as possible if you notice an error in your delivery details.
7. Delayed or Lost Shipments
If your order appears to be significantly delayed or has not arrived within the expected delivery period, please contact us at: shveycehw@gmail.com We will help you investigate the shipment with the relevant delivery provider. If a shipment is confirmed as lost, we will take the appropriate steps in accordance with applicable consumer protection laws.
8. Damaged Packages
If your package arrives visibly damaged, we recommend documenting the condition of the package before opening it and contacting us as soon as possible. Please send us your order number and photographs of the package and, if applicable, the damaged product. Your statutory consumer rights remain unaffected. r protection law.
9. Contact If you have any questions regarding delivery, please contact us:
E-mail: sheyceh@gmail.com
Phone: +48536172729